A late arrival of fifteen minutes or more is considered an improper client-initiated cancellation. All client-initiated cancellations (and/or reschedule requests) must be communicated to me in writing no later than 24 hours before the scheduled appointment time. Failure to do so will result in you being charged the full price of the cancelled service.
More than one improper cancellation (or reschedule an appointment) within the aforementioned time-frame may result in the forfeiture of your standing appointments and/or the cancellation of all future appointments.
If you completely fail to arrive to your scheduled appointment without having communicated a written cancellation or reschedule request within the appropriate time-frame, you are considered a "no-show" and will be charged the full price of the scheduled appointment.
“No-show” clients will not be tolerated. More than one “no-show” occurrence will absolutely result in the cancellation of all future appointments and the request that you do not return to my salon.
You are responsible for being on time to your appointment. When you arrive, immediately wash your hands. It is imperative that your hands are clean for me to maintain hygienic service.
You are expected to arrive either at the time of your booked appointment or up to ten minutes before. Get here early to relax and/or sift through colors and nail treatments that are available.
An arrival five or more minutes after your appointment time is considered a late arrival.
An arrival of fifteen minutes or more after your appointment time is considered an improper client-initiated cancellation.
At my discretion, a late arrival/improper cancellation may result one or more of the following penalties:
- A full-price, abbreviated service in the time remaining
- A service reschedule
- A charge up to the full amount of your service
- A forfeiture of your standing appointment time-slot
Children and Pets
Children and pets are not permitted in the salon.
All clients are required to park on the street.
Please, do not block any driveways, or park illegally.